Reliability Assurance



AMECare® Reliability Assurance™ Life Cycle Support

AMETEK is here to provide you support throughout the life of your product. Whether you need support with identifying which product is right for your application, assistance with the installation of your new product, remote assistance after installation, or on-site support for preventive or corrective maintenance, we’re here for you. Review our support options listed below to decide which type of service fits your application, budget, and timeline requirements while following the path that ensures your product remains in factory “like new” condition for its entire life!

Note: Available for North American customers on select VTI products.

Product Life Cycle Support Options

Title Description Advantages
AMETEK Warranty+
 A low cost, white glove enhancement to your standard product warranty ensuring a no hassle, expedited experience in the event of a failure. Available within the first 90 days from purchase.
  • 2-way expedited shipping covered
  • Instant Upgrade to Field Service Visit for MX/RS Series
  • Field visits: 5-7 business day turnaround time
  • Depot repairs: 15 business day turn around
  • No cost repairs
AMETEK New Product Commissioning
 With AMETEK commissioning, an AMETEK field support associate will come onsite, verify your installation, perform first startup functional testing, and take your users through a series of product trainings, including specific application support, to ensure you are ready to use your device on day 1.
  • Installation verification
  • Functional testing
  • Basic User Training
  • Specific Test Application Training as requested
  • Day of Application Support
AMETEK Calibration
 From factory calibration to Z540 and ISO17025 (Z540/ISO available in US Market Only), AMETEK offers calibration to ensure your product remains as accurate as possible to your testing specifications.
  • Factory performance calibration
  • Z540 certified calibration
  • ISO17025 certificated calibration
  • Performed at AMETEK’s factory for required support
AMETEK Upgrades
 Contact us to see if your legacy product is eligible for our Upgrade program, enabling you to extend the life of your current product.
  • Replacement of boards
  • Replacement of power modules
  • Replacement of controllers
  • ECO/Firmware updates
  • Warranty coverage
  • Factory Performance Calibration


Contact us today at any of our service locations detailed in the brochure or call us at:
+1 858 678 4440.
You can also contact your regional sales rep, or AMETEK applications engineering at repair.ppd@ametek.com to learn more.
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